Help center
Table of Contents
Products
A: We provide a wide range of diamond tools, including diamond blades, core drill bits, grinding wheels, polishing pads, and power tool accessories. Whether for construction, stone processing, or industrial applications, our products deliver precision and durability.
Ready to explore our complete range? Request a catalog today!
A: Yes, all our diamond tools meet international standards such as EN13236 and CE certifications. We ensure quality and safety for professional use across global markets.
Contact us now for certification details and specifications!
A: The lifespan of our diamond tools depends on the application and material but is significantly extended due to our use of high-quality materials and optimized designs.
Find the perfect tool for your project—consult with our experts now!
A: Yes, we provide sample testing options to ensure our products meet your specific needs before bulk purchasing.
Send your sample request today to get started!
Customization
A: Yes, we specialize in OEM and ODM customization, from product design to branding and packaging, tailored to your business needs.
Let’s create something unique together—contact us for customization options!
A: We can customize blade sizes, segment types, grit levels, and packaging based on your specific project or market requirements.
Share your requirements today—request a free consultation!
A: Yes, the MOQ varies depending on the product type and customization level. Contact us for detailed information on your desired product.
Discuss your MOQ and pricing with us—get a quote now!
A: The customization process typically takes 2–4 weeks, depending on design complexity and order size.
Contact us to streamline your order timeline today!
Service
A: We offer technical support, usage guides, and maintenance advice to ensure optimal performance of our products.
Need help? Reach out to our support team now!
A: Placing an order is easy—simply contact us via email or our website inquiry form. Our sales team will guide you through the process.
Send your inquiry today to get started!
A: Yes, we provide multilingual user manuals, video tutorials, and live demonstrations upon request.
Request training materials to enhance your skills now!
A: We offer warranties on most products to ensure quality assurance. Terms vary by product—please ask for specifics.
Learn more about our warranty policy now!
Payment
A: We accept major payment methods, including T/T, L/C, PayPal, and credit cards, to suit global customer needs.
Get in touch to confirm payment options for your order!
A: Yes, we offer competitive pricing for bulk orders. Let us know your requirements, and we’ll provide the best quote.
Request a bulk order quote today!
A: For most orders, a 30% deposit is required, with the balance payable before shipping.
Discuss your payment terms with us today!
A: We work with select partners to provide financing solutions for large orders. Contact us to discuss options.
Contact us for flexible payment solutions now!
Shipping
A: Yes, we ship to over 80 countries worldwide through reliable logistics partners.
Check our shipping zones and get started today!
A: Delivery times vary based on location and order size but typically range from 7–30 days.
Track your shipment or contact us for updates!
A: We offer air freight, sea freight, and express delivery to meet your needs.
Choose your preferred shipping method when placing your order!
A: Duties and taxes depend on the destination country’s regulations. We can provide pro forma invoices to assist with customs clearance.
Contact us to ensure smooth customs processing!